Return & Refund Policy

Return

  • We have a 30-day return policy, which means you have 30 calendar days after receiving your item to request a return.

 

  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

  • To start a return, you can contact us at alazyhome@hotmail.com. Please note that returns will need to be sent to the following return address: 16192 Coastal Highway, Lewes, Delaware 19958, USA

 

  • If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.


You can always contact us for any return questions at alazyhome@hotmail.com.

 

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

  

 

Exchanges

We do not accept exchange services at this time.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

  

 

About the Return Fee

  • If you receive a defective, damaged ,or incorrect item, we pay return shipping costs and will issue a full refund.

 

  • If the return is for personal reasons, such as unwanted, choosing the wrong color, choosing the wrong size, etc., we do not pay return shipping costs and will not refund the original shipping cost.

 

Refunds

When will I receive my refund?

  • Alazyhome offers refunds only for the original method of payment used to place the order.

 

  • Refunds will be made within 7 business days from the date your order is received at Alazyhome's warehouse. Please note that it may take up to 5 more business days for the refund to show up in your account after it has been processed.

 

 

*To Be Noted

Alazyhome is not responsible for any return packages that may be lost or stolen during shipping. When returning a package, please retain your proof of postage and/or return tracking number. When requesting a return, please contact us first.

 

 

Returns Information

  • Company Name: Fengneng Home LLC
  • E-Mail: alazyhome@hotmail.com
  • Phone: +1 8562650107
  • Company Address: 16192 Coastal Highway, Lewes, Delaware 19958, USA
  • Office Address: 2601 Huangda Building, 28 Houdaixi Road, Wucun Street, Siming District, Xiamen, Fujian, China
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